This policy explains how Impact Digital Innovation United Kingdom Limited, trading as impact., handles personal data collected through this website. It also sets out your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We collect very little. This site is a marketing presence, not a product you log in to. We do not sell your data, and we do not run advertising trackers.
Who we are
Impact Digital Innovation United Kingdom Limited (“we”, “us”, “our”) is the data controller for personal data collected through this website. We are a company registered in England and Wales.
- Registered company name: Impact Digital Innovation United Kingdom Limited
- Company number: 16168779
- Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
- Email: contact@impact-digital-innovation.com
We are completing our registration with the Information Commissioner's Office (ICO). Our registration number will be published here once issued.
The information we collect
We collect two kinds of information: information you give us directly, and a small amount collected automatically with your consent.
Information you give us. When you use our contact form we collect your name, email address, your message, and, if you choose to provide it, your company name. These fields are how we reply to you.
Information collected automatically. If you accept analytics cookies, we collect anonymised usage data through Google Analytics 4: pages viewed, approximate location (country or region), device and browser type, and how you arrived at the site. IP addresses are anonymised. We do not collect this until you have given consent. See our Cookie Policy for the detail.
We do not knowingly collect special category data (such as health, ethnicity, or political opinions). Please do not include it in messages you send us.
How we use your information, and our lawful basis
Under UK GDPR we must have a lawful basis for using your personal data. Ours are as follows.
| What we do | Why | Lawful basis |
|---|---|---|
| Respond to your enquiry | To answer the message you send us through the contact form | Legitimate interests, and where relevant taking steps at your request before entering a contract |
| Understand how the site is used | To see which content is useful and improve the site | Consent (you can withdraw it at any time) |
| Keep records and meet legal duties | To comply with our legal and regulatory obligations | Legal obligation |
Where we rely on legitimate interests, that interest is operating and improving our business and responding to people who contact us. We have considered your rights and do not believe this use is intrusive.
International transfers
Some of our providers (including Google) may process data outside the United Kingdom. Where that happens, we rely on safeguards recognised under UK data protection law, such as adequacy regulations or the International Data Transfer Agreement, so that your data receives an equivalent level of protection.
How long we keep it
We keep enquiry correspondence only for as long as needed to deal with your enquiry and any follow-up, and then for a reasonable period afterwards in case you contact us again, after which we delete it. Analytics data is retained in line with our Google Analytics configuration. We do not keep personal data longer than necessary.
How we protect it
We use appropriate technical and organisational measures to protect personal data against loss, misuse, and unauthorised access. The site is served over an encrypted connection. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your rights
Under UK GDPR you have the following rights over your personal data:
- The right to be informed about how we use your data (this policy).
- The right of access to a copy of the data we hold about you.
- The right to rectification of inaccurate or incomplete data.
- The right to erasure of your data in certain circumstances.
- The right to restrict processing in certain circumstances.
- The right to data portability.
- The right to object to processing based on legitimate interests.
- The right to withdraw consent at any time, where we rely on consent.
To exercise any of these rights, email us at contact@impact-digital-innovation.com. We will respond within one month. There is normally no charge.
Links to other sites
Our site may link to external sites, such as our LinkedIn page. This policy does not cover those sites. We encourage you to read the privacy policy of any site you visit.
Children
This site is intended for business audiences and is not directed at children. We do not knowingly collect personal data from anyone under 18.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised. Material changes will be reflected on this page.
How to contact us, and how to complain
For any privacy question, email us at contact@impact-digital-innovation.com.
If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority, at ico.org.uk or on 0303 123 1113. We would appreciate the chance to address your concerns first.
